Thread: Promotion finishing
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Old 19-04-2017, 08:42   #10
japitts
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Re: Promotion finishing
This sounds a bit like the IVR options to enter your password before speaking to an agent, and to run the diagnostic checks on your kit to self-resolve problems.

Somehow, both end up being useless 9 times out of 10. Far rather they reduce the need to call in the first place, than tinker round trying to handle the call "efficiently"
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