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Old 12-04-2017, 22:38   #102
adzii_nufc
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Re: United Airlines: Passenger violently removed due to overbooking

Quote:
Originally Posted by Damien View Post
I think the airline still would be accountable. If the person has boarded they're not allowed to bounce them IIRC. Now they can still tell them to leave and they have to obey but they've broken the regulations that govern these things and would have to answer for that.
They're allowed to bounce anyone for any reason for sufficient compensation and a re-booked flight. Only when they've exhausted their options can they carry this out. If he was removed safely, they can make claim they offered him both. It's then up to him to claim the offer was not good enough. That's the punt at the airline I mentioned. Even then, that scenario is still far better than what's actually happened.

Regulations exist but Airlines get far more leeway than we think.

Again though, I'm just going for legal repercussions of things. Lets say it did unfold that way and none of this blew up, I still however don't agree that the compensation was sufficient.

I spoke of an incident I was involved in but without the detail so as short as possible.

I was part of a 17 man team that toured the UK for the 2012 Olympics, we provided VIP security under a private company I don't wish to disclose other than it's not G4s, we were completely separate from them clowns. Our job was simple, Athlete guarding, close protection if you will. So one of our dates was my hometown and St James' Park the venue, two games, Mexico vs ??? (Can't quite remember) and Spain vs Honduras. So four of the 17, me being in that four had the Spanish Olympic football team sat in the VIP seats with several FIFA officials and Spanish Royalty housed in with them, somehow due to a clear error, A family of Honduras fans, two adults and two children had purchased tickets in the VIP section despite LOCOG not permitting them for sale for obvious reasons, they took their seats, without LOCOG accreditation (A badge allowing you to be in special areas) and then instantly recognized Juan Mata and proceeded to quickly approach him as you'd expect. I bolted up the stairs but allowed the now autograph signing to take place (We're not trying to escalate this to 100mph instantly) luckily the father spoke English and once I told him what the dilemma was here he started refusing to move. If I have to physically remove him, I have no choice to but eject a paying family from the Stadium. I compromised. I assured him no one would sit in the seats they'd paid for and then moved him and the rest of his family into corporate hospitality free of charge with access to the buffet with 4 temporary LOCOG badges. Security up there was provided by G4S, that's why everyone had badges. I passed an event programme to the players whom signed it, three recognizable players being Mata, De Gea and Iker Munian and then handed it to the family before the games finished.

That's an example of option 2 with a few differing factors. I found a resolution to the issue without the need to physically remove someone.

It matters because little over a year before that during a gig, I dragged a man out of a crowd and gave him the boot. He'd been throwing liquids at the stage. I'd approached him once and simply asked him to refrain, he did it again. I then applied what I could only describe as a half/full nelson hold and proceeded to drag him backwards through a crowd and out. The problem being, he showed absolutely no aggression, he was not physical, just drunk and non compliant. I had absolutely no justifiable grounds to do what I did. I could've waited for a colleague and merely escorted him out via proper methods. I could've persuaded him to leave, I could've done countless things differently and frankly better but I really didn't, I failed miserably and put this gentleman at risk because I didn't follow my training and thought I knew far better what to do.
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Last edited by adzii_nufc; 12-04-2017 at 23:02.
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