Quote:
Originally Posted by pip08456
So you agree that if you've paid for a seat you should then give it up? To me it matters not the reason, it's paid for and should be available. There is no excuse for overbooking except to make the company more money.
Don't forget UA would have been paid for the seat, if the person didn't turn up on time then they have a genuine reason to sell it on but to deliberately overbook in the beginning is wrong IMHO.
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It's a weird system but it is purely there to make as little amount of loss as possible. I was first aware of it years ago and all Airlines do it I guess. I was sat in the departure lounge at McCarran International Airport in Las Vegas waiting to board a Virgin Atlantic flight, their boarding team then offered upgraded flights and another nights stay at 5 star hotel to give up their seats.