Morally I don't agree, I think it's a silly practice. I just term everything based on their official contracts so as to not confuse what's legal and illegal. It's a shoddy practice that they can get away with 99% of the time by offering incentives which legally they have to do, but it doesn't bother them because they've already made bank. This is the 1% where the thugs they've called have made a pigs arse of it and now they look like idiots too.
Quote:
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All of UA’s flights are subject to overbooking which could result in UA’s inability to provide previously confirmed reserved space for a given flight or for the class of service reserved. In that event, UA’s obligation to the Passenger is governed by Rule 25.
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https://www.united.com/web/en-US/con...iage.aspx#sec5
Section 5G
If people stand for it the majority of time, UA couldn't give a toss. We don't oversell football stadiums because we can.