Quote:
Originally Posted by Mick
I think the CEO of United Airlines has now aged 10 years and aware by now that this is totally bad for them.
But I was so mad when I saw this that I felt compelled and emailed UA's CEO to inform him of my disgust.
I think United Airlines, are in damage limitation mode right now because this is all over Twitter and on all news networks in the US and here. They ought to be ashamed of their conduct and I'm convinced they have acted illegally.
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United Airlines haven't acted illegally as far as I'm aware, they called authorities who in turn acted illegally. You have to separate the difference before a witch hunt sets off in the wrong direction.
United Airlines should be getting flak because they consistently overbook flights using a hilarious percentage statistical model each year and actively assume X% of people won't show up. In this scenario, it was their own staff that couldn't board.
Again in this case, I don't believe it is illegal to select people at random if no volunteers have arisen. That being said, given his profession and the fact he's evidently stated it's essential for him to be on that flight, it would have made more sense to prioritize him rather than send for security to remove him.
United Airlines- Could've handled this situation far better, they'll settle with the guy given the media outcry but they seriously need to reconsider their policy.