Cable Forum - View Single Post - For attention of NTL CS (Monkey Breath) or anyone else. Please help

quadplay · 13-12-2004, 12:42

Hi Ash,

You're right - the Broadband Discount doesn't appear to have been correctly applied. The amount shown above (ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£36.99 ) is your monthly rental for the first 12 months, but as you say, the first three months should be lower - ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.49 in fact. Have you been given an account/customer/membership number? If so, does it start with a 5 (don't post it in public)?

13-12-2004, 12:42	#2
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: For attention of NTL CS (Monkey Breath) or anyone else. Please help Hi Ash, You're right - the Broadband Discount doesn't appear to have been correctly applied. The amount shown above (ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£36.99 ) is your monthly rental for the first 12 months, but as you say, the first three months should be lower - ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.49 in fact. Have you been given an account/customer/membership number? If so, does it start with a 5 (don't post it in public)?