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Originally Posted by iadom
But if you read the whole thread and read between the lines, he has only recently had a Pace box fitted. He admitted that this froze on the odd occasion " nothing major ". Basically he got a new Samsung box because he wanted one, only a short while after having a replacement Pace box installed.
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Yes and it was achieved by claiming that the Pace box froze-up, in other words it was faulty. It was not achieved by ringing up and asking for a Samsung box just on aesthetic grounds.