[Arthurgray50@blu]

This is why VM has such a poor reputation.

The delivery of my V6 didn't happen. We had a text yesterday from VM saying that the V6 would be installed today - 10th Feb between 1pm and 6pm.

Wife waited until 5pm and called CS and was advised that the date had been changed. She was transferred to the UK. And was placed in a queue and was told that we had engineers on 8th to repair a faulty standard box that was sent by courier. The box didn't work and had to be replaced by the engineer.

CS told my wife that the job had been completed. She stated that she had a text yesterday stating a delivery for today for the V6.

They said NO, the delivery is for 14th which is Tuesday. When asked. Who changed the date - we did VM said.

When asked why wasn't l called, they said we don't know. So my wife waited in all afternoon for nothing. Even the sales rep said that the service was unacceptable

VM you are a total shambles