I installed 3 of these offers this week. All 3 were originally just broadband customers. Perhaps this is to show less TV customer churn?
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Quote:
Originally Posted by Mad Max
There was an offer recently, Richard, not as above, but it was an offer for 50 Mb BB for £18 per month and no phone line required, so once again the long standing loyal customer is getting royally rogered by Virgin, in respect that we pay top whack, and we need to have that dreaded phone line, so to sum up, Virgin can do what the hell they like, and the rest of us can either like it or lump it, or leave for that matter, but they don't seem to care!
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What's the alternative? Offer no incentives to new customers when other companes do? Give everyone the offer price which affects profit?
This is normal business practice across the board and has been for many years now, not sure why your getting upset.