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Rusty99 · 06-01-2017, 12:20

Hi, newbie to the forum.....

I currently have a TiVo box which is driving me nuts with the 319 on demand error and really slow response. Have reported it and tried all the suggested fixes, Virgin even sent an engineer round who said the box was fine but the recent software upgrades were too much for the box and hold on for the much better V6 box. So I am rebooting it weekly.

So contacted Virgin who said that I could either wait till May to get given a V6 box or I could spend £115 and get one sooner? I have seen prices for £49.99 if you have the 'Full House' package or £99.99 so unsure where the £115 comes in. I currently have the Full house XL Tv package.

Also if you 'buy' it for say £99 and it goes faulty do Virgin repair it for free? I could not see any warranty t&c's info anywhere.

06-01-2017, 12:20	#1
Rusty99 Inactive Join Date: Jan 2017 Posts: 4	V6 Warranty Hi, newbie to the forum..... I currently have a TiVo box which is driving me nuts with the 319 on demand error and really slow response. Have reported it and tried all the suggested fixes, Virgin even sent an engineer round who said the box was fine but the recent software upgrades were too much for the box and hold on for the much better V6 box. So I am rebooting it weekly. So contacted Virgin who said that I could either wait till May to get given a V6 box or I could spend £115 and get one sooner? I have seen prices for £49.99 if you have the 'Full House' package or £99.99 so unsure where the £115 comes in. I currently have the Full house XL Tv package. Also if you 'buy' it for say £99 and it goes faulty do Virgin repair it for free? I could not see any warranty t&c's info anywhere.