Thread: Unable to connect
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Old 28-12-2016, 20:58   #8
weesteev
Cable Guru
 
Join Date: Jun 2004
Location: Scotland
Age: 43
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,050
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Re: Unable to connect
By the sounds of it, its a signal level issue. You may already have been borderline with your current cabling setup so perhaps a powered HDU setup is required. I could only ever recommend a VM engineer carry out any work here. Please try and avoid using satellite cable as it generally is not up to the standard required and causes ingress into the Virgin Media network, causing issues for you and your neighbours.
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