Thread: TiVo Leaving Virgin Media's TV and fixed line services
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Old 25-12-2016, 08:53   #39
OLD BOY
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Join Date: Mar 2008
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Re: Leaving Virgin Media's TV and fixed line services
Quote:
Originally Posted by RichardCoulter View Post
Indeed, but as I said above, treating people less favourably because of the way that they express themselves can be unlawful.

Also, it should not be down to how an individual employee is feeling when someone contacts a company that they work for.

Fair, clear and open policies are essential.
It's only unlawful if it can be shown to be directly related to a disability or one of the defined characteristics listed in the Equality Act.

If you are disabled but the obnoxious behaviour was not directly related to the disability, then this is not grounds for alleging discrimination on grounds of disability.
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