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Old 24-12-2016, 15:56   #36
Mr Banana
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Re: Leaving Virgin Media's TV and fixed line services

Quote:
Originally Posted by AndyCambs View Post
I have to say, I've been a customer of Virgin, NTL, and C&W before that, and always been delighted with the CS. I was on the trial for one of the new superhubs, and several times had engineers round to fix problems I was unaware of. I've called to report faults and had engineers the next day.

I recently called to discuss the installation of the new V6 box which I was swapping for the old V+ box, and ended up with a reduction in monthly costs.
Were you polite and courteous to the agents?
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