Quote:
Originally Posted by Inactive Digital
Loyalty counts for nothing, I'm afraid. It's the luck of the draw on the day - it depends who answers your call and how many credits they have left to offer customers.
Having said that, I managed to get that price. But if they know you want to keep the broadband, there's less of an incentive for them to offer discounts 
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Why expect loyalty? Why pays less just because you are a customers of,say a few years?
It's cost to run, to upgrade and to bring new Tech in so there is a cost we must pay.
Why is there an expectation of paying less or constantly getting deals. If you can get a better deal then go for it, if you can't then leave and get the same from another provider, I.E price rises and paying more than new customers, it's all the same.