Quote:
Originally Posted by Inactive Digital
Loyalty counts for nothing, I'm afraid. It's the luck of the draw on the day - it depends who answers your call and how many credits they have left to offer customers.
Having said that, I managed to get that price. But if they know you want to keep the broadband, there's less of an incentive for them to offer discounts 
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I'll try and be nice and polite on the phone and keep my fingers tightly crossed.