Quote:
Originally Posted by alexcopeland
I'm out of contract as of 26th January 2017 hence the reason for giving notice on Boxing Day. Really sad that there were 3 price rises within a year.
I'm hoping as a long term customer of around 11 years they might wish to give me the basic broadband service for around £25 to keep me happy.
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Loyalty counts for nothing, I'm afraid. It's the luck of the draw on the day - it depends who answers your call and how many credits they have left to offer customers.
Having said that, I managed to get that price. But if they know you want to keep the broadband, there's less of an incentive for them to offer discounts