View Single Post
Old 21-12-2016, 11:19   #2
Inactive Digital
cf.addict
 
Join Date: Aug 2016
Services: VM broadband and Stream. O2
Posts: 482
Inactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud ofInactive Digital has much to be proud of
Re: Leaving Virgin Media's TV and fixed line services

That's what I did a few months back when they announced the latest price rise.

I asume you will be outside of your minimum term? There won't be any activation fees to pay, but you won't be eligible for the £18 broadband as that offer is for new customers only. You'll need to negotiate with them against the standard 50mb price of £32.25 per month.

If you can't agree a price you're happy with, a good strategy might be to give 30 days notice for all services and wait for a call back from the outbound retentions team as you'll likely be able to get a bigger discount from them. Just make sure your landline is plugged in though!

Last edited by Inactive Digital; 21-12-2016 at 11:23. Reason: Typos
Inactive Digital is offline   Reply With Quote