Quote:
Originally Posted by vincerooney
I was quoted 49.99 and 14.99 for one v6 box yet again. This was after i made a complaint in an email and got a phone call back. Better than the 90 odd quid i was quoted before.
I was told it would be cheaper but im only on 152MB broadband and needed to be on vivid 200 for it to be cheaper. I explained i will be on vivid 200 when they bother to upgrade my area which is due this month. she hesitated and said "youll be on vivid 200 when yes". So i countered that surely i should get a discount as im on the top package.
She explained id need to upgrade my broadband firstly.
I gave up. Im not on the maximum broadband speed as they havent done my area yet. So this penalises me?
Im giving up till the new year!
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All areas have 200, your discount on your account is preventing you getting 200