Cable Forum - View Single Post - Tivo V6 Virgin Media V6

Ed92uk · 10-12-2016, 15:08

I have just ordered my V6 which will be installed on 6th January.

It was hard work though to explain to the advisor and I'm not sure where some of the prices were coming from. I presume I will receive a confirmation email I can double check everything.

I got the box for the £64.99 which sounds right but the advisor initially said £150 then when pushed oh yes I can apply a discount just for today of £40 install and then we can half the upgrade fee on your account.

The other issue is my monthly fee has gone up by £20. I was told this was for keeping my old TiVo and then having the new v6 so does that sound right an extra £20 for a second box? Iv only ever had one TiVo but it would be nice to hook up in the bedroom. Is that worth £20 a month though I'm not convinced.

Unable to add homeworks 300 until after v6 install when I have to phone back (anyone else got v6 and 300?).

Finally the very last sentence the advisor said was oh the price we have agreed on xx a month I have some wonderful news I can discount that for 12 months by £5 for you... i replied that's great and then he slipped in (as I was expecting) that would be a new contract. I'm sure most people can handle that but I did think it was a bit sneaky right at the end of the call as if it's a personal favour for you.

10-12-2016, 15:08	#2229
Ed92uk Inactive Join Date: Apr 2016 Posts: 8	Re: Virgin Media V6 - Powered by TiVo(new STB) I have just ordered my V6 which will be installed on 6th January. It was hard work though to explain to the advisor and I'm not sure where some of the prices were coming from. I presume I will receive a confirmation email I can double check everything. I got the box for the £64.99 which sounds right but the advisor initially said £150 then when pushed oh yes I can apply a discount just for today of £40 install and then we can half the upgrade fee on your account. The other issue is my monthly fee has gone up by £20. I was told this was for keeping my old TiVo and then having the new v6 so does that sound right an extra £20 for a second box? Iv only ever had one TiVo but it would be nice to hook up in the bedroom. Is that worth £20 a month though I'm not convinced. Unable to add homeworks 300 until after v6 install when I have to phone back (anyone else got v6 and 300?). Finally the very last sentence the advisor said was oh the price we have agreed on xx a month I have some wonderful news I can discount that for 12 months by £5 for you... i replied that's great and then he slipped in (as I was expecting) that would be a new contract. I'm sure most people can handle that but I did think it was a bit sneaky right at the end of the call as if it's a personal favour for you.