Cable Forum - View Single Post - Tivo V6 Virgin Media V6

BenMcr · 07-12-2016, 15:21

An order that needs new kit does come with a £14.99 order activation fee but this is only charged once for everything that's changing.

So if you're getting both a V6 and 200Mb with a new Hub 3.0 in the same order you would be charged one £14.99 order activation that covers them both.

If you ordered them separately you would be charged one £14.99 for the V6 order and then another £14.99 for the Hub 3.0 order.

The exception to this is if you're getting 200Mb as part of the inclusive speed upgrades. In that case if the order is separate then you'd be charged £5.99 for delivery.

If that speed upgrade change is included as part of the V6 order then that still attracts £14.99 order activation.

07-12-2016, 15:21	#2045
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media V6 - Powered by TiVo(new STB) An order that needs new kit does come with a £14.99 order activation fee but this is only charged once for everything that's changing. So if you're getting both a V6 and 200Mb with a new Hub 3.0 in the same order you would be charged one £14.99 order activation that covers them both. If you ordered them separately you would be charged one £14.99 for the V6 order and then another £14.99 for the Hub 3.0 order. The exception to this is if you're getting 200Mb as part of the inclusive speed upgrades. In that case if the order is separate then you'd be charged £5.99 for delivery. If that speed upgrade change is included as part of the V6 order then that still attracts £14.99 order activation.