Quote:
Originally Posted by Martin_D
My 2 V6 boxes booked in for installation on thursday (£114.89)
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Hi richard how they got to this price is beyond me and i would go back through and check, and if you can send a screenshot for the email then it gives customers evidence to fight from. The said there is no system to alter this price make up. How you got a instal for thursday is impressive i asked them they said there is no installs till new year due to waiting on the boxes coming in to meet with demand
---------- Post added at 08:53 ---------- Previous post was at 08:53 ----------
Quote:
Originally Posted by RichardCoulter
AIUI, the way that VM deal with customer complaints is to note them down. That's it. A total waste of time that leads customers into believing that the matter will be looked into unless they probe further.
Nothing will happen unless you insist that its escelated.
How did they arrive at that price Martin?
To those worried about using WiFi, my router is in my office on the second floor and my V6 in my living room. The signal varies between 50 and 65%.
Though I have had the odd problems with the V6, the WiFi hasn't presented any difficulties.
Will Homeplugs be provided free of charge for those who need them?
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I cant see how they got to this price either