Thread: Virgin Media freezes line rental for elderly and disabled landline customers
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Old 01-12-2016, 17:47   #4
Ken W
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Re: Virgin Media freezes line rental for elderly and disabled landline customers
Quote:
Originally Posted by Martin_D View Post
Virgin Media has launched a new “Talk Protected” plan which will freeze line rental for its elderly and disabled customers who rely on their home phone the most.

This is a comprehensive phone-only plan designed for those who are often underserved in the UK telecoms market, have less choice and are not able to take full advantage of technology upgrades and new services.

Customers currently on Virgin Media’s phone-only plans who are over the age of 65, or have additional accessibility needs including hearing, sight, speech and mobility issues, will be upgraded to the new tier from January 2017.

Press Release: http://www.virginmedia.com/corporate...customers.html


I am over 65, I have hearing impairment and I mobility disabled but as I have both TV and BB as my only entertainment I am barred from this the freezing of line rental!


So this is how VM treat there long standing customers, shame on VM!
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