Cable Forum - View Single Post - Virgin Media freezes line rental for elderly and disabled landline customers

Inactive Digital · 01-12-2016, 17:47

A nice move. My nan used to ne clobbered by Virgin with paper billing and non-DD charges.
It would be interesting to know how many customers will actually benefit from this though - I suspect very few in reality. Virgin haven't sold a landline-only service for several years, you've had to take another product as well, so it will only apply to customers on legacy tariffs.

Given Virgin and BT seem to have been frequntly quoted in press articles today as having the most expensive landline charges in the industry, I wonder if this is so they can claim to be cheaper - i.e. landline costs from £17.99.

01-12-2016, 17:47	#3
Inactive Digital cf.addict Join Date: Aug 2016 Services: VM broadband and Stream. O2 Posts: 485	Re: Virgin Media freezes line rental for elderly and disabled landline customers A nice move. My nan used to ne clobbered by Virgin with paper billing and non-DD charges. It would be interesting to know how many customers will actually benefit from this though - I suspect very few in reality. Virgin haven't sold a landline-only service for several years, you've had to take another product as well, so it will only apply to customers on legacy tariffs. Given Virgin and BT seem to have been frequntly quoted in press articles today as having the most expensive landline charges in the industry, I wonder if this is so they can claim to be cheaper - i.e. landline costs from £17.99.