Quote:
Originally Posted by Ken W
I have just paid it and the lady took my details and sent a confirming email.
Thank you for your help
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It's worth checking your next bill, my line rental card payment was credited to my account as a general payment and not to buy line rental saver.
Quote:
Originally Posted by RichardCoulter
I'm tempted to do the same to align my LRS with my contract.
Otherwise, in essence, customers are putting themselves into another contract in return for the discount.
There is also pressure to make companies stop forcing customers to take a landline, what happens to us if this is abolished seeing as there are no refunds in any circumstances?
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Good idea to align all contracts.
There is no pressure to stop companies selling landlines. I think what you may be thinking about is the requirement by the ASA to include landline costs within the advertised costs for broadband. T
hat comes from its research which found that "81% of participants were unable to calculate correctly the total cost of a broadband contract when asked to do so."