Quote:
Originally Posted by Bananaman_007
You should be able to save them more than the web price. Just ask to cancel, they will say they are sending a jiffy bag out to send the box back (this wont happen) and you will get a call form the retention team where the fun begins. Just keep talking about skys 50% off for new customers should be enough to get that package down to around the £55 mark. Make sure you say you are happy with VM and its purely a price issue
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Quote:
Originally Posted by OhReally
Yes they will
No they won't
Mine's long gone
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Yep, I received a jiffy bag within days of putting in my cancellation (despite saying that they would have to come to me to pick up their equipment). I had to take things further up the food chain to circumvent the indifferent attitude of the call handler that I initially dealt with.