Quote:
Originally Posted by RichardCoulter
Heard nothing since last Monday, so spoke to VM again today.
VM cannot fix the fault, so have passed it onto an external company that made the software.
They don't have a SLA, so there is no timescale.
The problem is that I believe that you only have 14 days to do this, but 8 have passed already.
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You may be right, Richard, but is this such a big deal?
I'd rather that VM were trying to restore services to those with problems than fixing these relatively minor irritants.