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Old 26-11-2016, 00:19   #35
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
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OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Copying settings from failed box

Quote:
Originally Posted by RichardCoulter View Post
Heard nothing since last Monday, so spoke to VM again today.

VM cannot fix the fault, so have passed it onto an external company that made the software.

They don't have a SLA, so there is no timescale.

The problem is that I believe that you only have 14 days to do this, but 8 have passed already.
You may be right, Richard, but is this such a big deal?

I'd rather that VM were trying to restore services to those with problems than fixing these relatively minor irritants.

Last edited by OLD BOY; 26-11-2016 at 00:23.
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