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Old 25-11-2016, 12:58   #19
RichardCoulter
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Join Date: Jan 2008
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Re: Virgin Advance line rental

Quote:
Originally Posted by Mr K View Post
Top advice.

If you are looking to 're-negotiate', even if out of contract, if you've paid LRS they've got you over a barrel. Not quite a good a deal as it used to be, I've let mine expire.
If VM offer me a reasonable deal when I ring retentions in the near future, i'll probably go for it again, but only for the length of the '12 month contracted in' period.
I'm tempted to do the same to align my LRS with my contract.

Otherwise, in essence, customers are putting themselves into another contract in return for the discount.

There is also pressure to make companies stop forcing customers to take a landline, what happens to us if this is abolished seeing as there are no refunds in any circumstances?
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