Quote:
Originally Posted by Ken W
I hate phoning VM as I have a hearing impairment and have difficultly hearing the prompts and even when I finally speak to an agent I advise
them of my hearing impairment and ask them to speak clearly they just ramble on and I cannot under stand them.
|
You'd have had a real problem with the one I spoke to who was slurring his words.
Quote:
Originally Posted by nodrogd
LRS renewal is totally automated via 150.
Go to "change your services", & to the phone section.
If you already have LRS it will offer you a renewal.
|
Thanks for this tip, never knew this was possible.
A word of warning about paying line rental in advance. It's not refundable in any circumstances as I found out when I decided to cancel due to the price rise.
It's as bad as putting yourself into another contract and having to stay or lose money by not staying
This was never mentioned to me at any point and I was going to challenge this, but they gave me a V6 and a good deal, so I decided to stay.