Quote:
Originally Posted by Ultimate.Conj
Well as Virgin customer with a 4K tv and Netflix subscription, I think you should give that box to me lol The V6 box is wasted sitting there mate 
You can have my perfectly working Tivo box, I don't mind haha  |
Too slow
, unless the new update has worked!
Quote:
Originally Posted by Ddonald2016
It's worrying they are sending out untrained engineers, to install a box they aren't trained on, then -mod edit-you around call center to call center not helping you at all wasters
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Exactly, they really don't do themselves any favours do they.
Well, over an hour has passed and no engineer phone call or visit as promised.
I'll ring them one more time. If it's not sorted to my satisfaction, i'll be looking for some answers and something by way of an apology.
If not, i'll cancel (as per my legal advisor I informed them that I would not be entering into a new contract until I was fully happy with its performance, which VM have accepted).
After my experience today, i'd urge others to do the same
