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BenMcr · 13-11-2016, 11:59

If you've got an inclusive handset deal you're only able upgrade within your minimum term to other tariffs that were available for your handset at the time you took it out. Otherwise you have to be at your upgrade date or pay out early. That rule applied before the launch of 4G, so isn't new.

Freestyle handset and SIM only customers can change at any time to currently available tariffs, which now means 4G.

As far as I know, Virgin only do Freestyle deals with 4G now

13-11-2016, 11:59	#114
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Consumer 4G launching October 2016 If you've got an inclusive handset deal you're only able upgrade within your minimum term to other tariffs that were available for your handset at the time you took it out. Otherwise you have to be at your upgrade date or pay out early. That rule applied before the launch of 4G, so isn't new. Freestyle handset and SIM only customers can change at any time to currently available tariffs, which now means 4G. As far as I know, Virgin only do Freestyle deals with 4G now