Quote:
Originally Posted by passingbat
To be fair, you have management contacts, which helped you to get the arrangement that you did. And there's nothing wrong at all in using that contact to your advantage. Other people will not have that advantage and it could be difficult for them to achieve the same result.
Here's a thought; without that contact, you may have been heading for Sky now! 
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Yes, that had crossed my mind. VM are going to find it difficult until they accept that the 'customer is king'.
Might be worth you trying it though, you've got nothing to lose
Everytime a Sky Q box is powered up, perhaps the severed cable connection sheds a tear. Maybe this is why they are now sending out caps for former customers to fit