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Originally Posted by OLD BOY
I agree. My box is on its last legs now. It has frozen in the middle of a programme I recorded on two recent occasions. Each time, the box started a re-boot, failed within seconds, started again, failed and so on in a loop it could not seem to escape. Unplugging it for a couple of minutes sorted it out, but sooner or later it will pack up. For this reason, I am banking on the new boxes being available to all of us on 1 December.
I am inquiring on Monday whether I can book a new box for December, but I think I know what the answer will be. That is, that I will have to wait until the launch before placing a booking. I hope I'm wrong.
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Perhaps, even on 1 December, it will be released for new customers only, for the reasons given below by PB? New customers are more likely to cancel during the cooling off period if their box is slow (although mine was fine for the first month or so).
It doesn't look good on VM if the box starts performing badly just after the expiration of the cooling off period though.
If this turns out to be the case, you'd face the problem of losing your recordings on the failed box and face the prospect of losing them again from your replacement if you upgraded to a V6.
Quote:
Originally Posted by passingbat
Commercially, that makes sense, given that new customers, receiving an old slow box could cancel. The slowness would cause an instant bad impression, and Tivo's features would be less obvious.
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All the benefits of PVR's were explained, but the downsides were never mentioned. A VCR could break down, be changed to another rental company, you could unsubscribe from a channel that you have recordings from etc and you'd still have all of your tapes.