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					Originally Posted by  Andy C
					 
				 
				I've just had my box swapped out due to a faulty hard drive meaning all my recordings were unwatchable. The engineer said he had V6 boxes in the van but hadn't had a job yet. He echoed what's been said here that they're only going to select new customers as part of a pilot (unless you whine and moan it seems). 
 
Slightly gutting when he had them yet I'm going to loose all my recordings yet again when I can get the V6 hopefully in a month or two. 
 
 
-A. 
			
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 I agree. My box is on its last legs now. It has frozen in the middle of a programme I recorded on two recent occasions. Each time, the box started a re-boot, failed within seconds, started again, failed and so on in a loop it could not seem to escape. Unplugging it for a couple of minutes sorted it out, but sooner or later it will pack up. For this reason, I am banking on the new boxes being available to all of us on 1 December.
I am inquiring on Monday whether I can book a new box for December, but I think I know what the answer will be.  That is, that I will have to wait until the launch before placing a booking.  I hope I'm wrong.