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Re: Customer services
Finally got through to them. basically, I needed to return kit to them but they kept asking for it even when it had already gone.
Anyway, I also learnt today that you can bypass the password request by remaining silent. To sum up, I was told to ignore the nag requests.
However, I've just received a text saying I can get a new Hub for free. Which is the kit I'd returned. Sometimes, automated stuff like this has - and I hate this term - no joined-up thinking. Left hand, right hand etc.
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