Quote:
Originally Posted by Stephen
Well Richard if you don't return the equipment as per the VM process then you will find they will charge you for said equipment. As I stated above just because you told them that doesn't mean they will bend over backwards to the request of a single customer.
---------- Post added at 18:00 ---------- Previous post was at 17:56 ----------
Sorry but what on earth are you implying by saying just as well I don't for for them anymore?
No they don't have make any sort of adjustment for you to return their property. I hope they charge you as your attitude socks.
Your Intervention? Hahaha
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You come across as having nothing but contempt for customers who essentially put a roof over your head for ten years.
Every customer is important.
They agreed to what I said about returning the equipment, so this should not be a problem.
If my conversation last Sunday night leads to a correction of the situation, it won't be a problem as I may well decide to rescind my notice to cancel.
Otherwise, if they try to charge me for the equipment, it will make for a very interesting court case.
---------- Post added at 18:13 ---------- Previous post was at 18:11 ----------
Quote:
Originally Posted by Horizon
Richard, I share and sympathise with many of your issues with VM, but can I politely ask that they, your issues with VM, be restrained to one thread rather than the current several?
Can we please keep this thread for V6, something I am interested in?
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Apologies, I felt obliged to respond to Stephens interjections.
Quote:
Originally Posted by telegramsam
When I left virgin for sky about 5 or 6 yrs ago a virgin media engineer called to collect the equipment but I guess things have changed since then? I wouldn't have a problem with taking the equipment to a nearby colection point as it would be more convienent I feel
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Yes, it can be much more convenient for able bodied people as they don't have to wait in at home.