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trickytree · 03-11-2016, 14:25

It's been like this for months with various items but particularly Sky channels now.
I reported issues as far back as September when the Paralympics were on. I kept getting 319 but by the time the conveniently looked into the items I had reported they were now greater than 7 days old so had been removed from the On Demand anyway.

Since then it has grown and was even a fault when I checked my system status would be under tv you may see some items with error 319 and we are working on this etc.
Had a suggested fix of a Friday, this then got pushed to a Monday. This then got removed completely even though it is clearly not fixed and Virgin are publishing a fault id on the forums.
Stop trying to brush it under the carpet as I would think more of you if you were up front and honest and left it in the fault area of the status page.

03-11-2016, 14:25	#3
trickytree cf.addict Join Date: Jul 2008 Location: Nottingham Services: VVIP500 Posts: 437	Re: Error 319 It's been like this for months with various items but particularly Sky channels now. I reported issues as far back as September when the Paralympics were on. I kept getting 319 but by the time the conveniently looked into the items I had reported they were now greater than 7 days old so had been removed from the On Demand anyway. Since then it has grown and was even a fault when I checked my system status would be under tv you may see some items with error 319 and we are working on this etc. Had a suggested fix of a Friday, this then got pushed to a Monday. This then got removed completely even though it is clearly not fixed and Virgin are publishing a fault id on the forums. Stop trying to brush it under the carpet as I would think more of you if you were up front and honest and left it in the fault area of the status page.