Quote:
Originally Posted by Spaceboyo
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment
We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.
More updates on Thursday when installed.
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we look forward to hearing your thoughts about the new box!
Quote:
Originally Posted by RichardCoulter
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.
You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).
Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.
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Given theres no mention of the V6 on the website, it sounds as though this could still be trials, rather than a full roll-out at this stage. It's more effective in terms of resource and cost to install at a property where an install is already required, rather than making a special visit.