Cable Forum - View Single Post - TiVo Last day to get out of your contract due to the price rise.

eljay · 01-11-2016, 11:28

I don't think it would have mattered who's telephone socket was fitted in that occurrence. There was obviously a power surge or short with a high voltage line. Even if their was a short in the socket itself the current generated would not be of level to cause a fire.

One word of warning on leaving VM is that you could well get a series of bills despite cancelling.

I left in September with termination on 8th October and no further payment required and DD cancelled. Then on the 15th October got an email with a bill of £238 including Oct to Nov charges and charges for Nov to Dec. Phoned up and after 30 mins talking to two different departments found that someone hadn't completed one of the cancellation stages correctly but told it was all done now and forget the bill. Next day got a letter with a bill for the same amount which I cut up presuming an overlap.

However, guess what happened on Saturday. Yes I got an email with another bill for £101 covering November to December. That was followed yesterday by another letter for £238. So I now have to waste my time and theirs sorting this mess out again.

Maybe if VM were more efficient they wouldn't have to keep putting up their charges!

By the way same as Richard no attempt to keep me as a customer whatsoever.

01-11-2016, 11:28	#11
eljay Inactive Join Date: Oct 2012 Location: Staines upon Thames Services: Sky Q 2TB & 1 Mini Box, Box Sets, Sky Broadband Max and Sky Talk Anytime Posts: 93	Re: Reminder, 31/10/16 is the last day to get out of your contract due to the price r I don't think it would have mattered who's telephone socket was fitted in that occurrence. There was obviously a power surge or short with a high voltage line. Even if their was a short in the socket itself the current generated would not be of level to cause a fire. One word of warning on leaving VM is that you could well get a series of bills despite cancelling. I left in September with termination on 8th October and no further payment required and DD cancelled. Then on the 15th October got an email with a bill of £238 including Oct to Nov charges and charges for Nov to Dec. Phoned up and after 30 mins talking to two different departments found that someone hadn't completed one of the cancellation stages correctly but told it was all done now and forget the bill. Next day got a letter with a bill for the same amount which I cut up presuming an overlap. However, guess what happened on Saturday. Yes I got an email with another bill for £101 covering November to December. That was followed yesterday by another letter for £238. So I now have to waste my time and theirs sorting this mess out again. Maybe if VM were more efficient they wouldn't have to keep putting up their charges! By the way same as Richard no attempt to keep me as a customer whatsoever.