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Re: Breaking your contract with VM.
For Richard ....
I broke my contract with Virgin for one reason only - I moved to a non enabled Virgin area. The recent rate increase allowed me to cancel without penalty.
Prior to this I was happy with Virgin, and before that, NTL, and before that, Cable & Wireless.
Since I cancelled, I received two calls from them effectively offering to reduce my bill by almost half if I stayed.
Deals are there, but I never asked for it. Whenever the offer was made because I was a very long term customer or not, I don't know.
Truthfully the costs associated with moving has emptied my wallet - so I still dont have broadband (yet) - I am only using freeview at present, but will look to freesat when funds are available.
They may call you back with an offer Richard - all I can advise is to be polite at all times. Going in all guns blazing will not solve anything.
Good luck
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