Thread: TiVo Breaking your contract with VM.
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Old 30-10-2016, 20:05   #91
OLD BOY
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Join Date: Mar 2008
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Re: Breaking your contract with VM.
Quote:
Originally Posted by RichardCoulter View Post
You are totally missing the point and wouldn't last five minutes in business with that attitude.
I'm sorry, Richard, I cannot understand your annoyance. You are so impatient to leave Virgin Media that you can't wait a few weeks for the new eos box to come out (which should resolve your issues) and then you complain about not being offered a deal which you have no intention of accepting anyway.

Clearly, whoever you spoke to thought you were a lost cause and let you go. I say again, you have absolutely no right to be offered a deal when you threaten to leave and your reaction is well over the top.

Good luck with Sky

---------- Post added at 19:05 ---------- Previous post was at 19:01 ----------

Quote:
Originally Posted by RichardCoulter View Post
Personally, i've never received a discount by calling up every year.

As I said earlier, a reduced profit is better than nothing and losing the revenue from the BB & phone services.

They really don't appear to have a long or even short term strategy for their continuing loss of TV customers.
But that's their concern rather than yours, Richard.

Maybe they are becoming concerned about their customers cottoning on to the fact that people are getting the message that threatening to leave will result in a discount.
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