Quote:
Originally Posted by RichardCoulter
I'm currently on XL triple play, so I'd assume that was profitable.
A reduced profit is better than receiving nothing and helps to reduce the churn rate.
Sky look to be happy to think long term and keep customers at any cost ie 50%, 60% off for up to five years!
Cheers, that could be it then.
I'll run it by my friend this evening as I'm not happy that after 17 years of business (and putting business their way in the properties that I control or have a say in) that their response was essentially "ok, fine, bye".
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I really don't understand your concern, Richard. If you changed your energy supplier, the existing provider would not offer you a 'special deal'. If you get some sort of deal out of VM to keep you, fine, but you almost make it sound as though they have a legal obligation!