Cable Forum - View Single Post - Vodafone hit by multimillion-pound fine over litany of failures

**Maggy** · 25-10-2016, 22:05

Actually I have to say that Vodafone CS was OK for me.It's their website that's so awful..however earlier this year I did manage to get 2 GB of Data out of them because the website screwed up when I tried to get an extra amount of data one month and overcharged me for it..I contacted the online complaint service and I got someone who had some sympathy and the supervisor arranged an extra 2 GB a month until the end of my contract next year and returned the overcharged amount.

25-10-2016, 22:05	#5
Maggy The Invisible Woman Cable Forum Mod Join Date: Jun 2003 Location: between Portsmouth and Southampton. Age: 73 Services: VM XL TV,50 MB VM BB,VM landline, Tivo Posts: 40,368	Re: I thought that Customer Service for VM was bad Actually I have to say that Vodafone CS was OK for me.It's their website that's so awful..however earlier this year I did manage to get 2 GB of Data out of them because the website screwed up when I tried to get an extra amount of data one month and overcharged me for it..I contacted the online complaint service and I got someone who had some sympathy and the supervisor arranged an extra 2 GB a month until the end of my contract next year and returned the overcharged amount. __________________ Hell is empty and all the devils are here. Shakespeare..