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MrB · 14-10-2016, 16:35

I logged into my VM account and bottom right there is now a Chat with Agent box - I clicked on that, told the agent I wanted to leave due to the price increase, they immediately came back with a discount to wipe out the rise. I could probably have gone for more by submitting my notice, but that is sorted for now (hopefully) without changing any of my set-up and wiped out the rise.

14-10-2016, 16:35	#394
MrB cf.addict Join Date: May 2004 Posts: 244	Re: More price rises I logged into my VM account and bottom right there is now a Chat with Agent box - I clicked on that, told the agent I wanted to leave due to the price increase, they immediately came back with a discount to wipe out the rise. I could probably have gone for more by submitting my notice, but that is sorted for now (hopefully) without changing any of my set-up and wiped out the rise.