Thread: 150M Repeated Cut-outs. What info can I collect to convince Virgin of the problem?
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Old 11-10-2016, 08:35   #14
Damien
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Re: Repeated Cut-outs. What info can I collect to convince Virgin of the problem?
Quote:
Originally Posted by jb66 View Post
A firmware update is required. If you try in router mode and the symptoms disappear then at least we know what the problem is
If that is the problem then is that something I can do on the device? Pretty sure it was up to date as of a few weeks ago.
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