Thread: 150M Repeated Cut-outs. What info can I collect to convince Virgin of the problem?
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Old 10-10-2016, 21:16   #6
Jon22
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Re: Repeated Cut-outs. What info can I collect to convince Virgin of the problem?
Quote:
Originally Posted by Damien View Post
I am using modem mode. It's the latest Superhub? I have no idea what the last thing is.
May be down to the port flapping issue. http://community.virginmedia.com/t5/...g/td-p/3073985

I think the SH3 lists the CMTS mac address in the network log. Copy it into the search box on this site: http://wintelguy.com/ and it should give the manufacturer of the CMTS.
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