Quote:
Originally Posted by Mr K
Variety of reasons, may they are are on a good deal already or vastly overpaying (£128 seems a lot). Are they prepared to enter into a new contract ? Never harms to be nice and reasonable but firm. It can depend on who you get too. Ring back another day if you don't get what you want.
They keep changing prices/bundles/discounts so often its difficult to determine if you're on a good deal (deliberate i'm sure). e.g. i'm getting my extra box free as part of the deal when upgrading to Tivo. This was dependent on being on the XL tv pack. Don't want XL (full house) any longer but I'll lose the extra box discount if I downgraded.... Also I'm on 150MB BB speed - this doesn't appear as a package on their ordering page. All this must confuse VM aswell, they've made it so complicated.
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I've just got a new deal from the big K one I was on last year...
100mb BB, XL TV and weekend calls £60.99 for 6 months £69.99 for the last 6 months.
However they have taken the 2nd box offline as they said it was part of my old package deal (standard hd box) so I'm guessing it doesn't come as part of the XL package but the package as a whole?