Quote:
Originally Posted by telegramsam
They're very good at making promise they don't keep. The trouble is often the guys on the phone will say almost anything to get you to agree to something.
|
This is true and while I do agree with Denphone in that they all do it, what was really pushing my buttons was how the guy on the phone today just kept repeating that every customer will have an increase of £3.50. Yes I understand that, but my squabble is with the fake promises right now, not the increase. I've used Virgin for years (since they were Cabletel) via my parents and not at my own home but this year certainly hasn't been one of their best in my opinion.