Thread: TiVo 30 minutes to cancel!
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Old 03-10-2016, 22:34   #20
theone2k10
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Join Date: Jan 2013
Location: between Mars and Venus
Age: 45
Services: Plusnet 40mb unlimited fibre, roku, Verizon, netflix, nowtv, hbogo, hulu, SKY+HD box sets pack
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Re: 30 minutes to cancel!
Quote:
Originally Posted by Bananaman_007 View Post
Shocking customer service by VM, i sent an email to the exec team and i never got a reply apart from we will be in touch. I tweeted them and was ignored, i left a message on the community message board and did get a reply saying they have up to 30 days to reply. Well Vm its been 30 days
Your communication attempts pribably got lost in vms memos of what they will go crying to ofcom about next.
Liberty global have made vm a worse company imo and a embarrasment too, vm still owe me £152.50p i have got to pick up court papers this week to start proceedings, knowing vm they'll go crying to the courts accusing me of being unfair, i think over a year is more than fair especially when their ceo office doesn't respond to communications.
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