Thread: TiVo 30 minutes to cancel!
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Old 03-10-2016, 14:20   #17
RichardCoulter
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Join Date: Jan 2008
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Re: 30 minutes to cancel!

Quote:
Originally Posted by theone2k10 View Post
Do they not offer a online chat option? you will be best to just wait it out in the que tbf one thing Sse did right when i was with them was put you in the que but call you back when you're next inline.
Thanks, I'll look into that.

Quote:
Originally Posted by OLD BOY View Post
Well, if you are sincerely worried about job losses, perhaps you should reconsider cancelling and just wait for a short while and see if the new stb cures the issues you are experiencing.

Otherwise, these mass redundancies you fear will happen will be down to you.

It's getting harder to have any concern after seeing the pig ignorant way that some speak to customers on here.

Quote:
Originally Posted by Mr K View Post
How about a nice old fashioned recorded delivery letter. Quick, no comeback and traceable.

Phone calls can easily be forgotten/ignored/not answered.
Very true- I might do this as i'm not going to wait for half an hour!
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