Quote:
Originally Posted by 1andrew1
Which? popped through my letter box today. The customer scores for the providers are:
1. Plusnet 65%
2. Virgin Media 53%
3. EE 50%
4. TalkTalk 47%
5. BT 46%
6. Sky 44%
Comments on VM "Customers love Virgin Media's broadband speed and reliability - it's the best rated of all companies surveyed for both of these. Overall, customer service and technical support were average, and around one in five customers rated value for money as poor. Additionally, around half of Virgin Media customers cited price increases as a problem they experienced the most."
Comments on Sky "Sky's score has dropped, with customers saying they're unhappy with the broadband's speed and reliability."
If it's like Vodafone Ireland, it won't have the Sky basic channels. It's also a bit ambiguous as to which channels will be in HD.
http://www.vodafone.ie/home/tv/ |
In the Ofcom complaints figures Sky is the least complained per 100,000 customers for tv , broadband and land line with VM in second place , it doesn't make good reading for BT.
http://media.ofcom.org.uk/news/2016/...s-data-sept16/